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UK Firms Lag Behind Global Leaders in AI Adoption as Investment Gap Widens, PwC Warns

British businesses risk falling behind global competitors in the race to harness artificial intelligence, according to a new PwC study that highlights a widening gap in both investment levels and financial returns.

The consultancy’s global survey shows that leading international companies are now allocating around five per cent of their revenue to AI-related technologies and achieving average returns of 15 per cent. In contrast, UK firms are investing just two per cent and seeing returns closer to ten per cent, underscoring a growing divide in performance.

The findings raise particular concerns for small and medium-sized enterprises, which often depend on innovation to stay competitive. The report indicates that UK businesses generated only 27 per cent of their revenue from products developed in the past three years, compared with 43 per cent among global AI leaders.

Analysts say this shortfall points to a broader weakness in innovation capacity, especially at a time when rapid technological change is reshaping industries. For SMEs operating under financial pressure, the data suggests that limited investment in AI could restrict long-term growth opportunities.

PwC’s research also highlights structural barriers slowing adoption. Only 27 per cent of UK companies have redesigned their workflows to fully integrate AI systems, while a similar proportion have modernised older technology infrastructure. Many firms, the report notes, continue to apply AI tools on top of existing systems rather than embedding them into core operations.

The study also identifies a difference in strategic priorities. Nearly half of UK businesses surveyed said they are focusing on efficiency and productivity gains when experimenting with AI, while just 26 per cent view revenue generation as a key objective. According to PwC UK’s global risk AI leader Leigh Bates, this reflects a cautious approach that may be limiting potential gains.

Bates said the findings should serve as a warning to business leaders, adding that many organisations are stuck in the experimental phase and struggling to scale successful pilots into wider transformation. He noted that the strongest performers globally are those using AI to fundamentally reshape how they operate, rather than simply improve existing processes.

Overall, the UK ranked 11th out of 19 countries assessed in the report, trailing China, France, Germany and Saudi Arabia. The United States also lagged behind, placing 13th. PwC classified “global leaders” as firms in the top 20 per cent of AI-driven performance.

The report concludes that the opportunity for UK businesses is narrowing. Companies that continue to view AI primarily as a cost-saving tool, rather than a driver of new revenue and innovation, risk being overtaken by faster-moving competitors in both domestic and international markets.

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Fraudsters are increasingly using AI-generated images and videos to trick people into handing over sensitive personal and financial information, according to FraudSMART, the financial crime awareness initiative operated by the Banking and Payments Federation Ireland (BPFI). The organisation has reported a rise in online adverts promoting fake, State-backed investment schemes. These scams often use fabricated images of well-known politicians and business figures to make the offers appear legitimate and encourage users to click on registration links. Niamh Davenport, head of financial crime at BPFI, said scammers are deliberately exploiting recent media coverage of a planned State-backed savings and investment scheme to give their frauds a sense of credibility. “They often claim the scheme is open to everyone, but that places are limited and being ‘snapped up’ fast, in order to pressure people to act quickly,” she said. “They typically promise guaranteed returns or a guaranteed monthly income.” FraudSMART said that while anyone can be targeted, people in their early 50s are particularly vulnerable to investment scams. This age group is often focused on retirement planning, making them more receptive to financial offers that appear secure or high-yield. According to the organisation, most scams follow a similar pattern. Victims are first directed to click a registration link and complete a short online form providing their contact details. They are then contacted by someone posing as a financial adviser, who urges them to make an immediate “security deposit” to secure participation in the scheme. Once a payment is made, the money is quickly moved through multiple accounts, often overseas, making recovery extremely difficult. Davenport warned that scammers are becoming more sophisticated in their use of technology, particularly AI tools that allow them to create realistic but entirely fake promotional content. These materials are designed to mimic legitimate financial advertisements and build trust with potential victims. Recent figures from An Garda Síochána show investment fraud rose by 20% last year, with losses exceeding €20 million. The scale of individual scams varies widely, ranging from smaller crypto-related frauds involving a few hundred euro to large-scale investment schemes where victims lose tens of thousands. FraudSMART is urging the public to remain cautious when encountering online investment advertisements, especially those promising guaranteed returns or requiring urgent action. It also advises consumers to avoid sharing personal information with unverified sources and to be wary of pressure tactics designed to rush financial decisions. Authorities continue to warn that fraudsters are adapting quickly, using advanced digital tools to target victims across multiple platforms.

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Fraudsters are increasingly using AI-generated images and videos to trick people into handing over sensitive personal and financial information, according to FraudSMART, the financial crime awareness initiative operated by the Banking and Payments Federation Ireland (BPFI). The organisation has reported a rise in online adverts promoting fake, State-backed investment schemes. These scams often use fabricated images of well-known politicians and business figures to make the offers appear legitimate and encourage users to click on registration links. Niamh Davenport, head of financial crime at BPFI, said scammers are deliberately exploiting recent media coverage of a planned State-backed savings and investment scheme to give their frauds a sense of credibility. “They often claim the scheme is open to everyone, but that places are limited and being ‘snapped up’ fast, in order to pressure people to act quickly,” she said. “They typically promise guaranteed returns or a guaranteed monthly income.” FraudSMART said that while anyone can be targeted, people in their early 50s are particularly vulnerable to investment scams. This age group is often focused on retirement planning, making them more receptive to financial offers that appear secure or high-yield. According to the organisation, most scams follow a similar pattern. Victims are first directed to click a registration link and complete a short online form providing their contact details. They are then contacted by someone posing as a financial adviser, who urges them to make an immediate “security deposit” to secure participation in the scheme. Once a payment is made, the money is quickly moved through multiple accounts, often overseas, making recovery extremely difficult. Davenport warned that scammers are becoming more sophisticated in their use of technology, particularly AI tools that allow them to create realistic but entirely fake promotional content. These materials are designed to mimic legitimate financial advertisements and build trust with potential victims. Recent figures from An Garda Síochána show investment fraud rose by 20% last year, with losses exceeding €20 million. The scale of individual scams varies widely, ranging from smaller crypto-related frauds involving a few hundred euro to large-scale investment schemes where victims lose tens of thousands. FraudSMART is urging the public to remain cautious when encountering online investment advertisements, especially those promising guaranteed returns or requiring urgent action. It also advises consumers to avoid sharing personal information with unverified sources and to be wary of pressure tactics designed to rush financial decisions. Authorities continue to warn that fraudsters are adapting quickly, using advanced digital tools to target victims across multiple platforms.

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