Ticketmaster has been accused of breaching consumer protection laws in connection with the sale of tickets for Oasis concerts at Dublin’s Croke Park last year.
Ticketline Unlimited Company, which operates as Ticketmaster, faces two charges under the Consumer Protection Act following an investigation by the Competition and Consumer Protection Commission (CCPC).
The charges relate to tickets sold on 31 August 2024, when demand for the reunited band’s concerts was exceptionally high. Oasis eventually performed two sold-out shows at Croke Park in August 2025 as part of their highly anticipated reunion tour.
One charge alleges that Ticketmaster provided ticket prices in a way that was “unclear, unintelligible, ambiguous or untimely”. Prosecutors claim the practice was likely to cause an average consumer to make a purchasing decision they otherwise would not have made.
The company is also accused of offering so-called platinum tickets in a way that could have deceived or misled consumers about the main characteristics of the tickets, including their specifications.
The allegations concern the way ticket information and pricing were presented to customers during the sales process.
The case was mentioned at Dublin District Court, where Remy Farrell SC, representing Ticketmaster, indicated that the company expected the proceedings to be fully contested.
Mr Farrell told the court that around a dozen consumer witnesses and expert witnesses were expected to provide evidence during the proceedings.
The CCPC is responsible for enforcing consumer protection and competition law in Ireland. Its investigation into the Oasis ticket sales resulted in the charges now before the court.
Ronan Kennedy SC, representing the CCPC, asked for a four-week adjournment to allow the parties additional time to complete disclosure of material relevant to the case.
Judge Halpin granted the adjournment and listed the matter for mention again on 5 October.
The legal proceedings come more than a year after Oasis tickets went on sale, with the band’s reunion generating significant interest from fans across Ireland and the UK.
The concerts at Croke Park were among the most anticipated events on the band’s reunion schedule. The group, led by brothers Liam and Noel Gallagher, returned to the stage after years apart, prompting intense demand for tickets.
The court proceedings will now focus on whether Ticketmaster’s handling of ticket pricing and platinum ticket sales breached Ireland’s consumer protection rules. The company is expected to challenge the allegations as the case progresses.
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